Mandatory Reporting Channel in 2026
Starting 2026, Chilean legislation requires all companies with 10 or more workers to have a formal reporting channel that guarantees confidentiality and anonymity.
Who must comply?
The obligation varies by company size:
•Companies with 10+ workers: Basic reporting channel with anonymity guarantee
•Companies with 50+ workers: Channel with designated internal investigator and documented protocol
•Companies with 100+ workers: Complete crime prevention model (Law 20.393) with compliance officer
Legal channel requirements
A valid reporting channel must meet these four fundamental requirements:
1.Accessibility: Available 24/7, from any device, without prior identification
1.Anonymity: Must guarantee that the reporter's identity is not revealed at any stage of the process
1.Confidentiality: All shared information must be protected throughout the investigation process
1.Traceability: Complete and unalterable record of all actions taken, from reception to resolution
What happens if I don't comply?
Companies without an adequate channel face:
•Financial fines of up to 1,000 UTM per violation
•Corporate criminal liability under Law 20.393, which can mean dissolution or prohibition from contracting with the State
•Reputational damage that can affect relationships with clients, suppliers and investors
•Labor lawsuits from affected workers
Is an email inbox enough?
No. A simple email or physical mailbox does not meet legal requirements because:
•It doesn't guarantee real anonymity (sender's email is recorded)
•It doesn't offer auditable traceability
•It doesn't allow follow-up by the reporter
•It doesn't generate valid digital evidence
The digital solution
With Audty, your company automatically meets all legal requirements:
•Anonymous reporting portal with tracking ticket
•End-to-end data encryption
•Investigation workflows that meet legal deadlines
•Automatic reports for Labor Inspection
•Real-time compliance metrics dashboard
