Privacy Policy

We collect only the data necessary to provide our legal compliance and complaint management services:

• •Identification data: name, email address, position, and company (for registered staff users)
• •Complaint data: information voluntarily provided by reporters, which may include narratives, evidence, and optional contact details
• •Usage data: platform activity logs, pages visited, and actions performed to improve the service
• •Technical data: IP address, browser type, operating system, and device used to access the platform

Your personal data is used exclusively for the following purposes:

• •Managing and processing complaints in accordance with Ley Karin (Law 21,643) and Law 20,393 on criminal liability of legal entities
• •Providing automated legal assistance through artificial intelligence, without using data to train external models
• •Generating anonymous and aggregated statistical reports for organizational compliance analysis
• •Sending notifications related to the status of ongoing cases and investigations

We implement enterprise-grade technical and organizational measures to protect your information:

• •Data encryption in transit (TLS 1.3) and at rest (AES-256) across the entire platform
• •Infrastructure hosted on Google Cloud Platform with SOC 2 and ISO 27001 certifications
• •Role-based access control (RBAC) with multi-factor authentication available
• •Regular security audits and continuous infrastructure monitoring

In accordance with applicable legislation, you have the following rights over your personal data:

• •Right of access: request a copy of the personal data we hold about you
• •Right of rectification: request correction of inaccurate or incomplete data
• •Right of erasure: request deletion of your personal data when no longer necessary
• •Right to object: oppose the processing of your data in certain circumstances

Reporter confidentiality is a fundamental pillar of our platform:

• •Reports can be filed completely anonymously, without registration or identification
• •Reporter data is logically separated from case information and protected with additional encryption
• •Access to the reporter's identity is restricted through strict access controls (blind administrator)
• •Full compliance with Ley Karin standards for the protection of the reporting person

We use strictly necessary cookies for the platform to function:

• •Session cookies: necessary to keep your session active and secure while using the platform
• •Preference cookies: to remember your language and display settings
• •We do not use third-party cookies for advertising or commercial tracking purposes